Streamlining Operations Management: 7 Best Practices for IT Managers
As an IT manager, you should always be on the lookout for the most effective ways to improve your business’s operations. When streamlining your company’s operations management, these 7 best practices for IT managers help you attain a higher level of security, accuracy, and efficiency.
Create a Professional Communications Image
When you’re in IT operations management (ITops), you’ve got a lot to handle. You’re the one in charge of your company’s hardware and software, and managing the people you rely on to work with it.
Most of your day is probably spent communicating online. And like anyone in management, you want to create the most professional image for your digital communications, for example, on your Google Workspace.
A cloud-based email signature manager for Google Workspace is a must for your company-wide communications as well as correspondence with other businesses. It adds a professional touch to your emails, and with the addition of your logo, solidifies brand recognition.
Be Realistic About Your IT Budget
Are you a smaller business with a limited IT budget, or a start-up still clawing your way to the top of the ranks? Be realistic about your budget, and find cost-efficient data solutions.
While it’s tempting to go for the names we all know and trust, they can come with a hefty price tag. There are less costly yet very effective software packages for every business type and budget.
Avoid high licensing and subscription fees with open-source solutions, and invest in the big names when you have the finances to do so.
Brush Up on Security
When you outsource your cloud needs to a third party, it leaves your data vulnerable to cyber-attacks. This is why top-notch cyber security tactics are a must. But this is not the only way that criminals can gain access to your sensitive data.
Do your staff access their work on their mobile phones and similar devices? This can be another area where your company’s data is left vulnerable.
Inform your team about the dangers presented by indiscriminate mobile phone use on public Wi-Fi networks. Offer them mobile phone security packages for everyone’s peace of mind.
Invest in Your Maintenance & Tech Support
Rather than outsource your tech support needs to an external third-party, invest in your own tech support. Building a bespoke in-house IT team will benefit you more than you can imagine.
It will also improve your data security, which further protects your valued clients’ data. But besides the threat of cyber attacks, there are day-to-day tech mishaps that are not always as threatening but cause downtime and loss of income.
Having qualified tech support and maintenance agents on staff will save time, keep sensitive data in-house where it belongs, and even save you money in the long term. They have in-depth knowledge of your particular setup and will be able to hone in on data errors and security breaches far more quickly.
Stay on Top of IT Trends
One of the sectors with the most rapid advancements is the IT sector. New trends are a constant feature, and you don’t want to fall behind. This is where your business rivals may have the competitive edge.
You’ve probably had a few invitations in your inbox already but paid little attention to them. Stay on top of innovations, emerging trends, and technologies by attending those conferences you keep avoiding.
Research what your peers are doing to streamline their own IT processes. Investigate new technologies in development that may be a good fit for your company. And send your IT team for refresher courses to stay up-to-date with these new technologies.
Customize Your Software
Whether you sell physical products or digital services, your company will have some elements to it that make it unique. If what you’re using isn’t serving you as it should, consider customizing your software for more streamlined business operations.
Your team may not be equipped to take care of this in-house. If that is the case, hire a reputable software company to design software that meets your specific needs.
Customization helps your staff get the job done better and faster, without having to ‘make it work’. This can be especially useful in larger companies with complex IT requirements.
Introduce ERP & Multi-User Programs
You’re probably relying on different software for your budgeting, your customer/client data, your financial records for taxes, and your sales performance. This can get complicated and expensive, but also leaves the door open to errors in record-keeping.
Enterprise resource planning (ERP) software will gather your crucial data from multiple sources and gather it all together in one space. You can streamline all your business departments in one step, by accessing your inventory, employee data, and even your pricing structures with this innovative software.
Simplify this as much as you can, with new software designed for more comprehensive record keeping, as well as multi-user software. Multi-user software will allow multiple staff members with the right clearance to access a single computer system, which speeds up productivity and efficiency.