Salient

Salient is an AI-driven loan servicing platform designed primarily for consumer finance and auto lending industries. It uses AI agents to automate borrower interactions via voice, text, email, and web chat. These agents handle tasks such as payment collection, due date changes, extensions, payoffs, insurance updates, and general customer queries in real-time. Salient is built with compliance at its core, ensuring adherence to key lending regulations like CFPB, FCRA, TILA, UDAAP, and TCPA with real-time monitoring and fraud detection features.