A Brief Guide To CMMS Cybersecurity

A CMMS is software business owners deploy to streamline their maintenance operations. With a CMMS, you can level up asset maintenance and utilization. Industries that mostly prefer using a CMMS include manufacturing, transportation, oil and gas production, and power generation.   

However, while using a CMMS is an excellent idea for businesses, you must understand that computer maintenance management systems can also suffer from cybersecurity threats. As a result, you must be on your guard and institute the relevant cybersecurity measures to secure your CMMS database. In that light, you need to purchase your CMMS from reputable dealers with a known track record.   

To help you, here are key steps you may need to take in stepping up your CMMS cybersecurity:

  • Determine Required Security Standards 

The first thing you should do to secure your CMMS is to brainstorm the security standards that you need for it. What information security level matches your data sensitivity? You may cluster your database according to the data and files you need to store. In addition, consider using more robust security protocols for highly-sensitive information.   

After you’ve done that, you may:

  1. Involve your employees who use the system.
  2. Inform them of the instituted measures and how they’re required to cooperate in ensuring data is kept safe.
  3. Enforce your set standards with appropriate access monitoring and management systems.

With such measures, you limit access to your authorized employees and the managed service provider (MSP), creating a wall against malicious entities. Collaborating with your MSP is critical in this step since they can monitor security breaches and release patches to seal any loophole.   


  • Backup Your Data

Creating a data backup for your critical business information is always vital. A backup acts as a restoration point for your database in case your data gets lost or stolen through a successful attack like malware. Most malware encrypts your data and prevents you from accessing it. In addition, your information might be corrupted through technical issues like system failures and power outages.   

There are several options that you can consider for data backup. For one, you may store your information on external hard discs. On the other hand, you may also choose to use the cloud, where you send a copy of your data to a storage system or an off-site server. A backup server is essential because it provides a quick failover point in case your system crashes. You only need to bring the backup server online.  

You can automate your backup processes at regular intervals to avoid the possibility of the person tasked with doing that manually forgetting and then losing data in case of a disaster.   


  • Thoroughly Understand Your CMMS  

Apart from instituting extra measures to safeguard a CMMS software, you can also delve into understanding how your software works. Every software has internal security functions that you should activate or deactivate. So, study the software’s manual concerning the security functions embedded in the system.  

Moreover, you can ask the software vendor to train your workers, especially if it’s a complex system. In some instances, some developers have complex security procedures that you may need the developer’s help. Thus, it’d be prudent to seek guidance from the vendor so that you may fully utilize the security functions.    


  • Leverage Cloud CMMS 

If you’ve been using an offline CMMS, you may consider advancing to a cloud-hosted CMMS. It’s believed that cloud-based CMMS is more secure compared to their counterparts. This is because cloud technology has extra cybersecurity measures to protect you while using your system online. In addition, with a cloud-based CMMS, you’re assured of flexibility. You can access your information with any device anywhere.


  • Activate Login Tracking 

Login tracking gives real-time information concerning the person logged into the system and the changes they’re making to the database. You can set triggers that send alerts whenever suspicious activities occur on your system. In that case, you can act swiftly to mitigate any attack from a cybercriminal.    


  • Do Regular Updates 

Cybersecurity is a complex issue whereby new intrusion methods are innovated each day. You need to update your system to the latest version available. These updates can help you counter current cyberattack strategies. You may automate your updates such that whenever your vendor releases a new function, your system updates automatically without human intervention.  


Final Thoughts 

Protecting your business information is an essential part of business management. As a result, you must ensure that all your systems are safe from malicious operations that might compromise your data. You can use the above steps in this article to fortify the cybersecurity of your CMMS software.